TOSOH SMD QUALITY POLICY
Tosoh SMD employees strive for excellence in all that we do.
Total customer satisfaction is our goal.
To achieve this goal, Tosoh SMD will...
- Develop thorough knowledge of our internal and external customers' requirements and expectations through effective communication;
- Incorporate the responsibility for quality into every aspect of our business, through teamwork and focused organizations;
- Use the ISO 9001 Standard and the ISO/TS 16949 Technical Specification as the model for Tosoh SMD quality management system;
- Generate outstanding value for our products and services through process control and technological innovation;
- Drive continuous improvement by providing proper training, education, tools, authority and support for all employees.
We will do what is right for our people, processes and products
to totally satisfy our customers.